This section makes frequent use of data contained in the Technical Requirements. All relevant sections of the Technical Requirements Data collection should be completed or known before commencing with the steps in this section. |
Navigate to Cisco Unity Connection Administration >> Users >> Add New
CUC AXL User Parameters
Field | Value |
User Type | User without Mailbox |
Based On Template | Depend on the templates configured on your system if none choose administrator template |
Alias | Enter Name (this will be the logon name). |
First name | Enter First Name |
Last Name | Enter Last Name |
Display Name | Enter the Display Name |
SMTP Address | Enter value ,or can leave it blank |
Corporate Email Address | Enter Value or leave it blank,no need to have corporate mail address |
Once the user is created navigate to the user and click Edit>>Roles
Choose Read Only Administrator and click save
From the CUC server Navigate to Cisco Unified Serviceability>> SNMP and follow the steps explained in CUCM SNMP Configuration to configure SNMP.
Navigate Cisco Unity Connection Administration >>>System settings >> Enterprise parameters>>>Cisco syslog Agent >> Remote Syslog Server Name >>Enter the IP Address of VSM Prob.
Up to 5 Syslog servers can be configured so it doesn’t matter which one of them is the VSM Prob Server
From the Syslog severity for Remote Syslog messages choose the severity of Alarms (Emergency, Alert, Critical, Error, Warning, Notice, Informational or Debug) to be sent to syslog.
The following is required to configure VSM as a destination for backup files. These Backup files will be sent from the VSM Probe to the Virsae Cloud.
Make sure that time of the backup is after hours to avoid any performance impact. |
Enable Schedule.
Log in to the VSM web portal using your credentials and password.
For your customer, select Service Desk > Equipment Locations. Right-click on the Equipment Location (Appliance) that will serve this particular UC Server and select ‘Manage Equipment’
At the bottom of the ‘Manage Equipment’ page click on the ‘Add Equipment’ Button
A form will open which you can populate with the equipment details as per table 8.
Select the Vendor ‘Cisco Systems’ and Product ‘Unity Connection’.
| If you are adding more than one piece of the same equipment type check the ‘Add another’ box at the bottom of the form and the bulk of the configuration will be carried over for the next item. |
Web Portal – Add CUC Field Description
Field | Setting |
Vendor | Cisco Systems |
Product | Unified Communications Manager |
Equipment Name | Friendly name for this CUC |
Username | Administrative Username |
Password | Administrative Password |
IP Address / Host Name | IP Address of server (Virtual in duplicated servers) |
Site | Free text field, this information will be included in alarm notifications from the VSM Workflow. |
Use Cisco APIs | Checked |
| Site ID information in the ‘Site’ field will advise your NOC staff of the site where the Microsoft Server is physically located. This is particularly helpful when the customer has multiple sites. |
Complete the Equipment tab and then click on the ‘SNMP Query’ tab.
Click on the down arrow, and select the SNMP version you wish VSM to use for querying the CUC:
CUC SNMP V1/V2 Field Descriptions
Fields | Setting |
Version | V1, V2 |
SNMP Community String | Community String as administered on the CUC |
CUC SNMP V3 Field Description
Fields | Setting |
Version | V3 |
Username | SNMP V3 Username |
Authentication Protocol | SHA (recommended) |
Authentication Password | Password |
Privacy Protocol | DES (recommended) |
Privacy Password | Password |
Once all fields are populated Click on the Test Access button. This will test that VSM can connect to the CUC using the settings you have entered:
Both SSH and SNMP should return success. If not, troubleshoot the configuration.
| The SSH test ensures the VSM probe can connect to, and log in using the account configured. |
| The SNMP test ensures an SNMP query can be run. |
Once testing is successful, click Add.